FAQ

1. What types of hair extensions do you offer?

At Indreams Hair Factory, we offer a variety of hair extensions including Virgin hair, Remy hair, tape-in extensions, clip-in extensions, sew-in wefts, and pre-bonded extensions. Our products are designed to cater to different styling needs and preferences.

2. How do I choose the right hair extension for me?

  • Choosing the right hair extension depends on your styling needs and hair type. For temporary use, clip-in extensions are ideal. For a more permanent solution, tape-in or sew-in wefts may be suitable. If you need assistance, our customer service team can help you find the perfect match.

3. Can I color or style the hair extensions?

  • Yes, our hair extensions are made from 100% human hair, allowing you to color and style them just like your natural hair. However, we recommend consulting a professional stylist to ensure the best results and to maintain the quality of the extensions.

4. How do I maintain and care for my hair extensions?

  • To maintain your hair extensions, use sulfate-free shampoos and conditioners, avoid excessive heat styling, and follow a regular care routine. Gently wash and condition the hair, let it air dry, and store it properly when not in use. For more detailed care instructions, please visit our Hair Care Guide.

5. Can I return or exchange my hair extensions?

  • Yes, we offer a return and exchange policy for our products. The extensions must be in their original condition, unused, and with all packaging intact. Returns or exchanges must be initiated within a specified timeframe from the date of purchase. For more details, please refer to our Return Policy.

6. Do you offer worldwide shipping?

  • Yes we offer global shipping services.